Industrial Relations and Team Member Engagement and Well-being:
This unit leads and maintains the relationship between Management, Team Members and the Team Member
Representative through the development and negotiation of all collective labour agreements.
Therefore
fostering progressive Team Member relations. Data analytics informs the unit's decisions that impact Team
Members’ performance, advances collaboration and resolves conflicts within the Group. With a keen eye on
trust and by responding to feedback, Team Members are rewarded and recognized by improving Team
Member Engagement which measures, leads and listens to initiatives.